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Francesca Nicasio
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5 Things That are Killing Your Customer Experience in eCommerce (and What to Do Instead)
The low barriers to entry in ecommerce make it easy to set up a store and get selling. But make no mistake: the customer experience you offer online matters just as much as it does in physical retail. Our partner Vend looks at the top 5 things that can damage the customer experience on your site, and what you can do it fix them.